Policies Newlywed
is committed to the new Australian privacy legislation in the way it collects,
uses, secures and discloses personal information. The
Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy
Principles (NPPs). This document describes Newlywed's Privacy Policy.
The
information we collect
We
lawfully collect personal information that is necessary for our business to function.
The information we collect and hold will depend upon the products and services
you request from us and may include: •
Information you provide us when you purchase goods or services. This information
will include your name, address and contact details. .
• Information
derived from communications between us and you. The
only personal information we collect when you use our website is what you tell
us about yourself, for example, by completing an online form when you request
product information, or when you send us email we will record your mail address.
How
we use your information
We
use the information we collect for the purpose disclosed at the time of collection
or otherwise as set out in this Privacy Statement. Generally we will only use
and disclose your personal information: •
To establish and maintain your relationship as a customer of Newlywed.
•
To provide the products and services you have requested from Newlywed.
•
To administer and manage those products and services.
• To answer your
inquiry.
• For direct marketing by email, specials on products or services
you have shown interest in. If
we contact you in this way without obtaining your prior consent, we will provide
you with the opportunity to decline any further marketing communications. If you
at any time receive any communication from Newlywed which you would not like to
receive, please contact us and we will remove your name from our mailing list. Security
Newlywed
will take reasonable steps to keep secure any personal information which we hold
and to keep this information accurate and up to date. Personal information is
stored in a secure server or secure files. Changes
to this Privacy Policy
It
may be necessary for us to review and revise our Privacy Policy from time to time.
An amended version will be posted on our website. We suggest that you visit our
website regularly to keep up to date with any changes. Contact
Us
If you would like any further information,
or have any queries, problems or complaints in relation to this Privacy Policy
or our information handling practices in general, please contact us on sales@newlywed.com.au. Refunds
If
for any reason you are not satisfied with any purchases you make from this site
simply return your purchase within 14 days for a full refund - no questions asked.
Sorry we cannot refund freight charges on delivery and return of goods. How
to make a return
All
we ask is that you print and fill in the Returns Form below, and return the product
in its original condition with its packaging. We will also need a copy of your
order confirmation record. Returns
Information
Please
provide us with the information outlined below. This information must accompany
all returns. Personal
Details
Name:
Company:
Street Address:
Town/Suburb:
State:
Postcode:
Country:
Email Address:
Contact Phone: (_____)________________
Preferred Contact Time:
Product Details
Returned Item:
Receipt # :
Order Date:
Reason for return:
What would you like us to do?
a. Replace
with another of the same product
b. Refund my credit card (if you paid by
credit card only)
Refund by posting me a cheque or money order.
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PO Box 230, Berowra, NSW, 2081. ABN 29 427 025 713 .
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